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What Does Vacation Rental Management Include?

If you own a property and are considering short-term rental, the biggest question is usually: what exactly does a management company take off my plate, and what still falls on me as the owner? Full-service management covers the main day-to-day rental operations, including marketing, bookings, guest communication, cleaning coordination and owner reporting. The management agreement defines the services included and the responsibilities retained by the owner.

Full-service vacation rental management typically breaks down into four areas: marketing the property, handling bookings, managing guests during their stay, and reporting back to the owner. Airhosted’s service includes all four areas, with the details set out in the management agreement.

Marketing on suitable platforms

Listing a property well takes more than uploading a few photos to one site. Airhosted markets properties across suitable booking platforms, including Airbnb and Booking.com. The selection of channels depends on the property, platform requirements and the agreed marketing approach. Being visible on more than one platform matters because guests search differently depending on the platform they use.

Booking, check-in, and guest handling

Once a booking comes in, someone has to manage the back-and-forth: confirming details, answering pre-arrival questions, coordinating check-in and key exchange, and being reachable if something comes up mid-stay. Airhosted handles guest communication and supports guests throughout their stay, 365 days a year. Between guests, professional cleaning teams service the property, restocking consumables and replacing bed linens and towels so the next arrival starts fresh.

Reporting for owners

None of this is useful to an owner without visibility into how the property is actually performing. Airhosted gives owners access to a digital host dashboard tracking revenue, occupancy, and upcoming bookings, so performance doesn’t have to be taken on faith.

Can someone manage my short-term rental?

Yes: Airhosted manages short-term rentals across Switzerland, taking care of the main day-to-day operations, from listing to guest checkout to owner reporting. Most guest communication happens in German or English, with other languages available through the team as needed, which matters in a market where guests arrive from across Europe and beyond.

Thinking about renting out your property? Airhosted manages short-term rentals across Switzerland, from listing and guest communication to cleaning and revenue reporting. Get in touch to see if your property qualifies: airhosted.ch/en.

Disclaimer: This article is provided for general information purposes only and does not constitute legal, tax or other professional advice. Rules for short-term rentals vary by canton and municipality and may change. Please check the current requirements with the competent authorities or a qualified advisor.

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